Phase 3
Purchase Order Management
We secure client and hotel operator approvals, prepare purchase orders, and process pro forma invoices with payment certificates for deposits. We report order status, prepare final payment certificates, review and manage vendor invoices, and compile the asset register.
Phase 4
Vendor Management & Quality Assurance
We pre-qualify vendors based on capability and capacity, conduct quality control visits to factories, assist with defect rectification, and report vendor purchase orders and performance status.
Our Finest Expertise
We provide comprehensive end-to-end procurement services that transform projects from concept to completion. Specializing in OS&E and FF&E, our international team, armed with over 15 years of industry expertise, meticulously manages every aspect— from design collaboration and budgeting to tendering, purchasing, and installation oversight.
By partnering closely with project teams from the outset, we ensure flawless execution at every phase. Because achieving exceptional results starts with an unwavering commitment to detail and excellence.
Phase 1
Procurement Budget Management
We consolidate and advise on the client’s brand standards and operational requirements, prepare the procurement budget, and analyze it against product needs. We also set the tendering schedule, prepare the cost and work plans, monitor the budget and cash flow, and coordinate FF&E and OS&E with the client, hotel operator, and consultants.
Phase 2
Tender Management
We prepare and issue tender documents, review returned tenders with the client and hotel operator, and obtain FF&E and OS&E samples for approval. We negotiate for the best pricing, suggest quality alternatives where needed, submit cost and recommendation reports, and retender items that are over budget.
Phase 5
Logistics Management
We coordinate shipping schedules, logistics issues, and receipt of goods, expedite deliveries and assist with freight claims, and organize subcontractor installations and the operator’s inventory storage.
Satisfied Customers
See What Our Clients Say about Us
"Tibken & CO. has consistently demonstrated exceptional professionalism and expertise in delivering OS&E services for esteemed projects, including the Djibouti Kempinski Palace Hotel and Hyatt Regency Phnom Penh. Their commitment to quality and timely execution, even in challenging circumstances, makes them a trusted partner for any ambitious project."
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Andrew Jordan
"For over a decade, Tibken & CO. has excelled in FF&E and OS&E procurement for Kempinski Hotels and Resorts, demonstrating unparalleled experience and commitment. Their integrity and expertise in managing multi-million dollar projects give us complete confidence in their ability to deliver on high-end, luxury, and custom developments."